Empower 3 Software Upgrade Request

Upgrade from Millennium, Empower and Empower 2

If your Millennium, Empower or Empower 2 Software is under a Waters Software Maintenance Contract, you are entitled to an Empower 3 FR4 Software upgrade at no additional cost.

You will be guided through a series of questions about your current configuration to assure that you receive the software, options, and licenses needed for your upgrade.

Please complete the registration process for each standalone or network product that is covered under your Waters Software Maintenance Contract.

Before you begin:

• Turn off your Pop Up Blocker.
• Make sure you are logged on to www.waters.com.Click here if you are not registered user.
• Review the Important Information about your Empower 3 Software Upgrade document to see a list of supported instruments, computer hardware, and operating system requirements.
• Get your Software Support ID number.

Once you have completed the steps above, proceed to the Online Upgrade Request Tool.

NOTE: Upgrading from Millennium³² 2.X or 3X installed on a Powerstation or Client/Server platform, contact your local Waters office.

IMPORTANT NOTE:
Empower Software deployments including Hitachi LC, Shimadzu LC and Shimadzu GC Systems.

Waters has implemented comprehensive license control capabilities for Hitachi LC, Shimadzu LC and Shimadzu GC systems. These license controls will ensure that all Hitachi LC, Shimadzu LC and Shimadzu GC systems are properly licensed before the system is available for control within the Empower Software.  View more information.

Don't miss any future software updates with Waters' Software Support and Maintenance Plan
To ensure easy access to future releases, Waters strongly recommends the purchase of a Software Support and Maintenance plan. Software Support and Maintenance Plans are a cost-effective protection plan for your software product while maximizing the value of your investment with FREE software upgrades.

For more information about purchasing a Software Support and Maintenance Plan, please contact your local Waters representative.