Waters Service and Support offerings are tailored to optimize your laboratory productivity while addressing your budget realities. Our offerings help maintain system peak performance, minimize down time, address scientific application challenges and support stringent compliance requirements.  As your services and support provider, we are committed to the success of your laboratory and business.

Waters quality support and consultative services optimize your work processes wherever your laboratory is located in the world.  In fact, based on results from a worldwide customer satisfaction survey conducted by Confirmit, the leading global software provider for Customer Experience, Employee Engagement, and Market Research, Waters has consecutively earned the CustomerSAT ACE Award since 2001. This award certifies, acknowledges, and celebrates outstanding achievement in customer satisfaction, demonstrating rigorous application of customer feedback processes and outstanding performance as measured by those processes.