Maximize System Uptime and Increase Laboratory Productivity

Connections INSIGHT^® Remote Services offer proactive support to maximize instrument availability and minimize downtime costs:

• Reduces Mean-Time-to-Repair (MTTR) with real-time diagnostics
• Takes the guesswork out of when to best schedule Performance Maintenance
• Manages your resources and plan for capacity

Provides confidence in the accuracy and quality of your results

Using the Internet, the services connect your instruments to Waters technical support experts so that you get help when you need it for fast problem resolution.  Robust security features ensure compliance with the highest standards and data integrity to give you peace of mind.

Connections INSIGHT Remote Services are included in many of our service plans without additional cost and offer:

• iHelp for On Demand Assistance
• iAlert for Real-Time Monitoring
• iAssist for Real-Time Diagnostics and Problem Resolution

Contact your local Waters sales office to order Connections INSIGHT Remote Services today!