For over five decades leading companies have partnered with Waters to help them meet both their business and compliance needs. With over half a million successful engagements, Waters Compliance Services are well known and respected within regulated industries, worldwide.
Waters is dedicated to delivering the highest quality compliance services. We provide a comprehensive approach that you can deploy globally which focuses on ensuring the integrity, accuracy, and authenticity of your laboratory results.
Compliance Services are available from Waters to assist customers using UPLC, UHPLC, HPLC, GC, GC-MS, and LC-MS Systems in regulated environments. Waters has a range of services products, many of which are also available for customer self-directed use.
|
Empower SystemsQT for InstrumentsEmpower SystemsQT Qualification Tool (SQT) is built right into your Empower Chromatoghraphy Data System (CDS) and uses a patented process to qualify systems in the way they will be used. It can manage Installation Qualification (IQ), Operational Qualification (OQ), and system level performance testing on the following systems:
|
Empower SystemsQT the best option to qualify your LC and GC systemsWe qualify your instruments and your Empower CDS as a complete system by performing chromatography in a similar manner to how you will use your system on a routine basis. SystemsQT Provides Accurate Qualification Testing and Analysis.
|
You Get Secure and Audit Ready Qualification Data:
|
Empower SystemsQT for SoftwareAccording to United States Food and Drug Administration predicate rules for CGMP, Title 21 CFR 211.68, computer systems used in the testing of regulated products need to be verified routinely in order to assure proper performance. Empower 3 SystemsQT Qualification Tool for software is designed to provide documented evidence that the proper files have been installed and have not been altered or corrupted. The tool also demonstrates computational accuracy of the computer hardware as well as report generation. This testing is not designed to replace comprehensive computer software validation specific to your intended use but rather demonstrates the ability of your Empower 3 Chromatography Data System to provide consistent results at installation as well as after continued use.
|
Qualification for UNIFI Based SystemsUNIFI Scientific Information System features the UNIFI Qualification Center. Expanding on the functionality of Empower SystemsQT as outlined above, UNIFI adds a unique workspace called the Qualification Center that provides the ability to run, store, manage, and approve your qualification data. Automated and manual methods can be run, processed, and then documented in one central location. The qualification center allows you to check on the qualification status of any system on the UNIFI network using quick visual indicators so you can better manage qualification activities for your instrumentation. Additionally, Maintenance Log capabilities are also built into and accessible in the Qualification Center so you can track when maintenance is due and log any work performed on any instrument quickly and easily. Information relating to Performance Maintenance of the modules in your system is also accessible right in the Qualification Center saving you time and making your job easier.
|
Qualification for MassLynx Based SystemsWorkbooks created specifically to qualify MS and LC-MS Systems are intended to be used by Waters trained and qualified Compliance Specialists. Test solutions and mobile phase additives with certificates of analysis are provided as part of the service. |
Traditional Waters Qualification Workbooks (QWBs) provide the ability to qualify Waters HPLC systems using step by step procedures along with pre-defined limits based on instrument specifications. Designed for purpose test solution kits with certificates of analysis make the process easier and provide traceability where needed. The procedures in these workbooks can be carried out either by Waters trained and certified Compliance Specialists or by your own internal resources. Waters offers training courses in their use.
The same advanced technologies employed by our Compliance Services Specialists are now available for self-directed systemsQT. Streamline the qualification of:
Using SystemQTUsing SystemsQT instead of other options addresses a number of concerns that have become a key focus of regulators including the need for original records (21 CFR 211.180), and complete records (21 CFR 194) of the periodic calibration of laboratory instruments required by 21CFR 211.160. Qualification services that give you only printed results without access to all the meta data do not meet these requirements and leave you at risk of failing an audit. Further, many of these qualification services also do not demonstrate the ability of your system to function properly with your Chromatography Data System (CDS) of record. Empower SystemsQT gives you easy access to all your qualification results, demonstrates instrument and data system compatibility. It is Part 11/Annex11 ready with electronic approval capability for those moving their laboratory to paperless operation. |
Empower SystemsQT is an Empower software option and as such can be validated as part of your Empower installation. It employs system level testing using the chromatography data system of record (Empower) to acquire, process and report the results, minimizing potential traceability and transcription errors.
By utilizing Empower Software's ability to run multiple systems at once, Empower SystemsQT can reduce your laboratory's downtime with its patented system level testing approach.
Qualification/Calibration Chemistry KitsThese kits are employed in conjunction with Empower SystemsQT and Qualification Workbooks. They include specially-prepared solutions that can be used directly or diluted according to qualification instructions. Each calibration kit comes with a Certificate of Analysis. |
Qualification TrainingWe offer courses to train your personnel to perform laboratory system qualification and software qualification using Waters Empower SystemsQT or traditional qualification workbooks. For information about Empower SystemsQT courses, please contact your local Waters representative. Additionally, Waters offers classroom and web-based courses that increase your knowledge on applications, theory of operation, software use, and maintenance procedures for your laboratory systems. |
Waters-designed Qualification Workbooks guide you step-by-step through a proven qualification process. They provide easy-to-use protocols that aid in performing Installation Qualification (IQ), Operation Qualification (OQ), and vendor Performance Qualification (PQ) as well as manufacturer-recommended maintenance procedures.
Waters can help accelerate the deployment of your new instrument software systems with the confidence it will meet regulatory expectations and demonstrate that your Workstation, Workgroup or Enterprise solution is fit for its intended use.
Our services are based on the current International Society of Pharmaceutical Engineering (ISPE) Good Automated Manufacturing Practice (GAMP®) 5 methodology, the United States Food and Drug Administration (USFDA) Code of Federal Regulations (CFR) Title 21 Part 11, and the Pharmaceutical Inspection Co-operation Scheme (PIC/S) computerized system guidance to manage the overall risks associated with implementing analytical systems.
Whether you are planning an initial implementation, balancing an existing implementation, upgrading, or migrating to the latest version of Waters software, the Waters Professional Services team will help you maximize the return on your investment by providing dependable services with full accountability. Throughout each phase of the lifecycle, a Professional Services project manager will work with you to target your objectives, track your progress and measure the benefits to your business.
Webinar: A Basic Overview: Meeting the PIC/S Requirements for a Computerized System
Self-Directed Empower SystemsQT Automated Qualification Tool for UPLC, HPLC, and GC Systems
Download the latest Service Solution