Software Upgrades
Keep your lab current with the latest versions of Waters Informatics products and plans.
Stay current and stay secure with Waters Software Maintenance Plans
Waters Software Maintenance Plans entitle you to receive software updates so you can protect your data and your organization. The latest Waters software releases offer new features and fixes for your application, as well as refreshes to the underlying and supported technology stacks, for increased productivity as well as enhanced data durability.
Access software and documentation
To streamline your access to all that your Empower, NuGenesis, and waters_connect Software Maintenance Plans offer, we now provide digital access with the Waters Digital Software Delivery and License Entitlement platform. With a few simple steps, you can view and obtain all software available to your organization, and receive notifications when there is a new release posted for your team.
Learn more about the Waters Digital Software Delivery and License Entitlement platform and the steps you can take for your access.
Avoid the risk of obsolete software
Not sure if you have an active Waters Software Maintenance Plan? Contact your local Waters office. If you currently have a Waters Software Maintenance Plan, select the appropriate link below to view the upgrade instructions, gain access to the new Digital Delivery and License Entitlement platform, or access an upgrade request form.
Stay supported during an upgrade
Waters offers services to support your lab during the upgrade process, Software Deployment Services to provide specialized implementation services for Empower Chromatography Software, NuGenesis SDMS, and Analytical Workflow Manager Software, and Software Integration Services to help you consider how your information management software installation will integrate with your existing systems.