NuGenesis Software Upgrade Request
If your NuGenesis Software is under a Waters Software Maintenance Plan, you are entitled to receive the latest version of software and documentation at no additional cost.*
For product improvements and new features, please contact your local Professional Services representative.
Don't let your organization miss future software updates
An active NuGenesis Software Maintenance Plan helps you avoid the risk of obsolete software and ensures your organization will have access to all the current software features and fixes. In addition to being a cost-effective protection plan for your NuGenesis Software, the Software Maintenance Plans also provide access to Remote Technical Support Services from our expert Waters Support Specialists during normal office hours.
For more information on Waters Software Maintenance Plans, please contact your local Waters representative, or request a quote now.
*Please Note: Any costs associated with re-qualification, validation, operating system upgrades, and migrations from earlier versions of NuGenesis are NOT covered by Waters as part of your Software Maintenance Plan. It is recommended that NuGenesis upgrades are performed by Waters Professional Services. Deployment services for upgrades are available for an additional fee, and can be scheduled at a mutually agreeable time.
