Meet Vicky, who joined Waters’ Customer Success Team about two years ago with 20 years of LC-MS experience. She specializes in clinical forensic and toxicological applications supporting customers in Northern Europe.
Meet Ian, an LC-MS system engineer based in the UK, who is responsible for system installs, service, and maintenance. Being a former Waters customer drives Ian’s approach to customer service and going the extra mile.
Labs like King’s Liver Laboratories in London need to analyze thousands of samples with fast turnaround times, so it’s critical to have reliable LC-MS/MS instrumentation that works every day and provides accurate and precise results.
Michelle and her team are responsible for identifying high-demand assays and developing appropriate LC-MS solutions for use in toxicology.
Have you ever wondered what’s required to design, build, and support an LC-MS system? Meet Mark, who works on our Systems Evaluation team.
Waters Corporation and PRIMORIS Belgium… a reliable relationship It makes sense, doesn’t it? No one likes being let down; disappointed. Especially when the consequences are significant. Take, for example, a specialized food testing laboratory – PRIMORIS Belgium – which is responsible for processing more than 60,000 samples (and analyzing more than 20,000,000 results!) annually. They…
How WEQAS is expanding their capabilities with a Waters Xevo TQ-XS Many laboratories participate in external quality assurance proficiency programs, which enable them to compare their results to those of other laboratories. This is essential for standardization and harmonization of results. Certified reference standards play a key role in the success of EQA schemes. It…
Dr. Erin Chambers is a Director in the Scientific Operations group at Waters Corporation. She recently served as a judge for the Bioanalysis Zone New Investigator Award. I sat down with Erin to gauge her impressions of that experience and the award’s importance to the bioanalysis industry. What was it like to be part of…
This past May, many of the nation’s leading bioanalysts gathered in New England to share ideas and explore the latest advances in mass spectrometry, liquid chromatography, and sample preparation for large molecule quantification. At Waters’ semi-annual bioanalysis workshop, scientists from across the U.S. trained on the latest mass spectrometry instrumentation at our demonstration center in…
… A successful ASMS 2016! ASMS is definitely one of the highlights of our year and here at Waters we are only just recovering from this year’s event and, can you believe it, starting to think about next year already. It’s funny because whenever I travel to America my children are always slightly suspicious that…
For decades, food security was viewed exclusively through the lens of shortages. In the 1960s, when daily food availability in emerging countries was just 1,850 kcal per person as many as half of the world’s population was malnourished. It’s easy to understand our narrow focus on increasing food production. The challenges we face have shifted….
Question: When someone says microscale chromatography, what comes to mind? Increased sensitivity? Reduced sample volume? Enhanced MS sampling efficiency? Yes, yes, and yes! You might also say, “finicky,” “slow,” or “only one person in our group knows how to use it!” Maybe even, “there’s no way I can successfully transfer that method, so why…